Germantown Friends School seeks an articulate, personable, and efficient professional to provide administrative support services to the Admissions Office. Qualified candidates will demonstrate strong interpersonal and customer service skills, as well as strong command of the technological skills and applications of them that support admissions operations. This person will report to the Director of Enrollment and the Enrollment Services Manager.
Duties and Responsibilities:
Responsibilities include answering the phone, greeting visiting families, data entry, scheduling appointments and visitors, tracking and completing application files, bulk mailing preparation and other office maintenance tasks. Duties may include research (phone and online) and assistance with various program operations as responsibilities permit.
Provide outstanding customer service to prospective and current families, both in person, virtually by email, and on the telephone.
Process, enter, and maintain data in the admissions database, including tracking of inquiries and applications to completion, as well as supplemental documentation.
Create reports as directed, including status reports of admission-funnel progression. Assist in the preparation of statistics as requested by the Admission Directors.
Receives, sorts, and routes mail.
Orders, receives, and maintains office supplies.
Processes invoices for office expenses.
Performs other clerical duties such as filing, photocopying, and collating as needed.
Other duties as assigned, including support for recruitment events such as school fairs, Open Houses, and neighborhood coffees.
Qualified candidates should have proficiencies with Microsoft Office Suite applications, Google Apps for Education, and experience with data management. Previous experience at an independent school and knowledge of the Veracrossstudent-information system is a plus. Candidates must have good writing and communication skills, a gracious phone manner, be highly organized, independently motivated, and graceful under pressure. A high degree of discretion dealing with confidential information is also required.
Relevant employment history in Admissions or customer service
Highly organized self-starter, capable of working independently
Flexible thinker with a warm, friendly personality
Ability to meet deadlines in a fast-paced, customer-oriented environment
Ability to communicate effectively with school representatives, parents, students, and representatives from the business community
This is a non-exempt, twelve-month position with hours from 7:30am to 4:30pm Monday through Friday with an occasional required Saturday. Eligible for benefits, including tuition remission.
Physical requirements: Frequently lifts objects weighing up to 25 lbs., climb stairs, sit for extended time periods, occasionally stoop or kneel, use hands and arms to grasp of reach for objects.
Interested candidates should send a cover letter, resume, and three references to email@example.com. Please include “Admissions Administrative Assistant” in the subject line.
Germantown Friends School is an equal opportunity employer committed to diversity in its student body, faculty and staff. The school does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class status. People demonstrating a commitment to diversity and multiculturalism in education are encouraged to apply. For more information about the school, please visit our website at www.germantownfriends.org.
Germantown Friends School is a Quaker, independent, co-educational day school serving 900 students in grades K-12. Located in an historic, urban setting in northwest Philadelphia, the school takes its identity from a constellation of four distinct elements: a vibrant intellectual community, an historic urban setting, a diverse school community and a grounding in Quaker principles. For more information about the school, please visit our website at www.germantownfriends.org.
TITLE IX AND SECTION 504 NOTICE OF POLICY Consistent with Title IX of the Educational Amendments of 1972, GFS does not discriminate on the basis of sex in its educational programs and activities, including respecting employees, and is required by Title IX and applicable federal regulations to refrain from such discrimination. In addition, GFS does not discriminate on the basis of disability in matters of admissions, access, employment, services, or in educational programs or activities it operates in violation of Section 504 of the Rehabilitation Act of 1973 or its implementing regulations. Inquiries or complaints concerning the application of Title IX or Section 504 may be referred to the following: Ted Oxholm History Teacher, Assistant General Counsel Germantown Friends School 31 West Coulter Street Philadelphia, PA 19144 215-951-2300 TOxholm@germantownfriends.org
About Germantown Friends School
Germantown Friends School is a Quaker, independent, co-educational day school, serving early childhood through 12th grade. Located in northwest Philadelphia, the school is home to a vibrant intellectual community, located in a historic neighborhood, serving a diverse school community, with a robust educational program that is grounded in Quaker principles. For more information about the school, visit www.germantownfriends.org